1. Who is agreeing to what
IPPlayTV (we, us, our) runs ipplaytv.buzz and a streaming service that delivers live channels plus movies and series on demand over the internet (the Service). Starting a free trial, paying for a plan or watching anything through the Service tells us you agree to these terms. Anyone who does not agree should stop using the Service.
2. What your plan unlocks
For as long as a paid plan runs, you may stream live TV channels and titles from our on-demand library. Both collections evolve: channels, films and episodes arrive, and others leave. No specific channel, broadcast, sporting event, film or series is promised for the whole term of a plan. Our channel list shows a recent snapshot.
Access to outside platforms such as Netflix or Disney+ is not part of any plan. Internet access and a suitable device are your responsibility. Help is free, through the installation guides or on WhatsApp at +212 772 096 856.
3. Buying a plan and paying for it
Plans are bought in a WhatsApp conversation, where our team lists the payment methods it can accept. The figure confirmed in that conversation, in USD, is final, and nothing is charged afterward. Plans expire on their end date. There is no auto-renewal, so staying on means placing a new order when you choose. See the pricing page for plan costs.
Once your payment clears, the account goes live, typically in under 15 minutes.
4. Using your login responsibly
One subscription serves one home. Accounts may be closed, without a refund, when a login ends up on a public forum, when access is sold by anyone outside the authorized IPPlayTV reseller program, or when streams are rebroadcast to third parties.
Streams running together must stay within the screen count of your plan. Local laws where you watch apply to you as well.
5. Our refund promise
Each plan is backed by a 7-day money-back guarantee. Eligibility and the steps to claim are listed on the refund policy page, and claims are made in a WhatsApp chat with support.
6. Uptime and interruptions
The Service runs across redundant servers with a 99.9% uptime target. Streams also travel over third-party networks, so short breaks for upkeep or unexpected faults can happen. For a prolonged outage, we add bonus days to the accounts it affected.
7. How far our liability goes
Apart from the commitments written on this page, the Service comes without further warranties. As far as the law permits, a claim against us is capped at the price of the plan you hold at the time.
8. When these terms change
From time to time we edit these terms, and the date on this page tells you when that last happened. Watching after an edit counts as accepting the new wording.
Questions about this policy: message us on WhatsApp +212 772 096 856 or use the contact page.